Resolve Disputes, Gain Trust
Be the Broker Every Trader Trusts
Win Your Clients’ Confidence
Disputes may lead to lost trust. TRU Alliance bestows your brand the power to quickly and fairly resolve client disputes at a lower cost.
Attract Clients, Lower Churn
Allocate resources and funds more effectively! Minimize legal costs, admin expenses, and the need for expanded in-house dispute management.
Break free from costly litigation and jurisdictional barriers. TRU-DRS offers a neutral, hassle-free platform that lets brokers and traders resolve disputes efficiently.
Handle increasing volumes of disputes without compromising quality. From simple complaints to complex cases, TRU adapts to any dispute providing custom-fit solutions to any disputes.
Give your client confidence with detailed records, secure communication, and a fair process. We ensure all resolutions are transparent and reliable, strengthening your brand’s reputation.
Bridge the Gap Between
Your Brand and Your Clients
Your Brand and Your Clients
Negotiation
Empower clients to resolve conflicts through direct communication. TRU negotiation instills collaboration between you and your client to resolve the disputes quickly at a lower cost.
Mediation
When talks stall, TRU mediation steps in to guide both sides toward a fair resolution. This fosters trust, reduces tension, and helps both parties reach mutual agreement.
Arbitration
For complex disputes, TRU Arbitration delivers a binding, legal resolution without the cost and delays of court. Swift, fair, and final—ensuring disputes don’t linger.
Together, We Build a Better Experience for Everyone
TRU Alliance is a movement to create an accountable and empowered online trading for everyone. Together, we provide traders with the support and resources they truly need
Largest and verified community of online traders
Comprehensive educational trading resources
Trading assistance from TRAVIS AI
Alliance Traders Can
Rely On
-- Assessment and alignment of alliance value
-- Integrate TRU-DRS into your company system
-- Train your proprietary dispute resolution team
-- Give your traders the resolution system they need
-- Integrate TRU-DRS into your company system
-- Train your proprietary dispute resolution team
-- Give your traders the resolution system they need
Pressing Questions, Expertly Answered
TRU Alliance was built to provide certainty for cross-border disputes. TRU follows the United Nations Commission on International Trade Law (UNCITRAL) model laws to ensure a globally recognized legal dispute resolution procedure.
TRU implements encryption, secure data storage, and regular security audits to protect sensitive information. By practicing industry-leading security protocols, we protect not just your brand and your client relation; but also protect all sensitive information you endorse to us.
Learn more about our privacy policy here.
Learn more about our privacy policy here.
TRU DRS is designed with accessibility in mind, supporting multiple devices and languages. Proven with learning-focused initiative like TradeGeek, TRU actively invests in digital literacy programs to bridge the digital and knowledge divide and make dispute resolution easy for all users.
By becoming a TRU Ally, you’re empowered with a client dispute resolution system that boasts impartiality and transparency. It provides a standardized, globally recognized process, reducing bias and offering businesses a fairer and more reliable solution. With TRU Alliance, you’re a step closer to building trust with clients.
TRU Alliance prioritizes transparency by offering clear decision-making processes and incorporating human facilitators when needed. Our AI-driven tools are designed to support—not replace—human judgment, ensuring fairness and neutrality in every resolution.
TRU Alliance integrates advanced tools like AI analytics while ensuring that complex disputes are escalated to hybrid models involving human expertise. This balance guarantees that even nuanced cases receive thorough, personalized attention.
Be the Broker Every Trader Trusts
