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TradersUnited
TRU uses a dual-rating system of the Members' Collective Rating (MCR) and the
Comprehensive Organization Rating (COR); each is respectively derived from verified
members with first-hand experiences and expert analysis using an array of
criteria. This ensures that both parties contribute an equally weighted score on
a 10-point scale to maintain fairness and integrity that adheres to this
structured rating system.
TradersUnited
Yes, TRU adheres to the General Data Protection Act (GDPR) and the Personal Data
Protection Act (PDPA). This means that TRU encrypts all sensitive data, limits
access to authorized personnel, and process information only with user consent.
For full details, please refer to the
Privacy Policy.
TradersUnited
Yes, TRU implements end-to-end encryption, multi-factor authentication, and
role-based access controls. TRU also conducts regular security audits and
penetration tests. Details are outlined in the
Terms of Use and Security Practices.
TradersUnited
Yes. All reviews go through a verification and
moderation process. Suspicious or biased submissions are flagged using automated
fraud detection tools and reviewed by the moderation team.
TradersUnited
Your data is used solely for verification, fraud
prevention, and compliance purposes. It is never sold or shared without your
consent. You can review how we handle your data in the
Privacy Policy and Identity Verification
Disclosure.
TradersUnited
The Members Collective Rating (MCR) is an aggregate Members Survey Scores (MSS)
that reflect our members’ overall satisfaction and experience with their brokers
or service providers. MSS is calculated on a 10-point scale, giving a more
nuanced view of member experiences. MCR represents a comprehensive picture of
the broker's or service provider's performance as it relates to our members'
experiences.
TradersUnited
The Comprehensive Organization Rating (COR) serves as a cornerstone of the
Traders United's Rating Board. It aims to offer a detailed measure of a broker's
or service provider's quality, dependability, and credibility within the trading
sphere.
TradersUnited
The Customer Satisfaction Assessment (CSAT) evaluates the following aspects or
categories: legal registration and regulation, security, pricing, customer
service quality, and product range.
TradersUnited
The rating board is not just a rating board. It also has category badges, user
reviews, historical data, transparency metrics, comparison feature, filters,
award section, disclaimer, FAQ section, contact information, and updates and
news section.
TradersUnited
The TRU Business Plans is designed for brokers and service providers who want to
enhance their online reputation and customer relations. It allows them to create
and manage their profiles on the TRU site, where they can showcase their
strengths, address any issues, and interact with the members. It also gives them
access to modules that they can utilize to effectively request for reviews and
feedback from their clients.
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