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To ensure every company starts with a fair and stable Members Collective Rating, the calculation begins with 20 neutral 7.5 reviews baseline reviews included in the weighted average. This baseline helps prevent extreme score swings when a company has only a small number of reviews.
For new or early-stage listings, the MCR is more sensitive to negative feedback than positive feedback. Early negative reviews will noticeably lower the score, ensuring transparency and discouraging artificially high ratings at the beginning.
Once a company receives 10 or more genuine member reviews, the influence of the initial baseline reviews is removed. At this stage, the Members Collective Rating reflects real user experiences rather than the starting baseline.
Once a company receives 10 or more genuine member reviews, the influence of the initial baseline reviews is removed. At this stage, the Members Collective Rating reflects real user experiences rather than the starting baseline.
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